Shipping policy

  1. Aurumveda reserves the right to accept or reject an order placed on the Website in part or in full. Aurumveda will notify you of its acceptance of the order on your email address (provided at the time of registration or purchase), as soon as possible by confirming receipt of your order and dispatch of the same. All decisions in relation to the acceptance or rejection made by Aurumveda shall be final and binding. You agree not to challenge such a decision in any manner whatsoever.
  2. As soon as an order is dispatched, Aurumveda shall send a shipping confirmation and contact you via. e-mail or multimedia text messages such as SMS, WhatsApp, Facebook messenger or phone calls from Aurumveda on your mobile number with the delivery details. You, as a registered user, can track the order using the Website and can also track the order by visiting the ‘Order History’ page under the Account.
  3. Once the order has been placed, you agree and acknowledge that you cannot modify the order. It is however clarified that you may amend the shipping address by notifying Aurumveda in writing any time before the order has been packed for dispatch. The standard timeline for delivery of orders placed on the Website across India is between 6 to 10 business days.
  4. Notwithstanding anything to the contrary contained hereinabove, during high season and sale, shipping of products may take a little longer.